Technology

Technology is pivotal in modernizing local and state government operations, enhancing efficiency, transparency, and service delivery. From digital infrastructure to cybersecurity, technology enables governments to better meet the needs of their communities. Staying informed about the latest technological advancements is crucial for effective governance. This directory offers articles on technology, along with related topics like Product News, which covers the latest tools and innovations that can be integrated into government services.

What makes it difficult to guarantee communications access to local government operations – and what technologies are available to help?
Hawaiian Electric President Shelee Kimura acknowledged the company’s downed power line cause the first fire
The AskRail program gives dispatchers information on train contents and provides FFs with hazmat training additional chemical details
The citizen engagement strategies working for government was gleaned from an analysis of over 4,000 Granicus government clients -- email, Twitter and SEO are achieving success.
An in-house mobile mapping solution has enabled the city of Amsterdam to improve operations for multiple services from tax collection to public works management and public safety response.
The FortifyFL suspicious activity reporting app will put the power to “see something, say something” to public safety officials in the hands of every student.
Through a new loyalty program partnership with WeGo Public Transit, Hytch, Nissan and others are rewarding ride sharing app users who take public transit in the Nashville region with transit rewards.
By following these four best digital marketing practices, a local government’s website visibility can be protected during website upgrades and migration.
Vancouver’s digital strategy has enabled better service delivery and increased citizen engagement, winning a 2018 Digital Transformation Award in the Large Public Sector Transformation category.
Everyone knows not to open attachments or get hacked. But cyber attackers find ways to infiltrate government employee email and emergency equipment.
Right from the field, the Harris County Sheriff’s Office is better able to assess potential mental health situations via telepsychiatry.
The San Diego Fire Department launched the city’s federally-approved drone pilot, which will test use of drones to enhance search and rescue capabilities.
Technologies like cloud computing and CRM systems have increased the workforce trend for remote employees or digital nomads.
NCSL’s Online Democracy Award is presented annually to a legislature, legislative chamber or caucus that offers outstanding user-friendly online democracy.
Find out which states are using drones in daily operations, and where to get more information about drones in public infrastructure and transportation.
The cloud-based PDMP platform integrates with electronic health records, and uses machine learning to create single records to track opioid prescriptions.
The AWS Public Sector Summit offered client lessons learned and best practices for implementing wide-scale culture change during cloud migration.