Community Engagement

Community Engagement is essential for local and state government agencies aiming to build trust, encourage public participation, and ensure that policies reflect residents’ needs and concerns. Governments can foster stronger connections with their communities through outreach programs, public forums, and collaborative decision-making. This directory offers articles on community engagement and related topics like Community Development, which focuses on improving the overall well-being and sustainability of communities through targeted initiatives.

The Secret Service said in a statement that it’s committed to making sure the inauguration is safe and secure
City officials said the protesters became so disruptive that the meeting was unable to continue
Poll challengers who tried to forcibly enter the counting room were met by police, who said both parties had reached their legal maximum
Local government solutions providers attended ICMA 2018.
Emergencies require a hashtag strategy; these time-tested tips can help local governments craft their crisis communications on social media
ICMA’s annual conference for local government professionals will focus on resilience, community engagement, inclusion, workforce, smart cities and more.
Jennifer Elliott from CivicReady offers local governments five steps for creating a crisis communication plan, before emergencies happen
Miami Beach had to move on climate adaptation with streets flooding on sunny days. ULI convened a panel and gave the city a report on what could be better.
Find out how mobile driver’s licenses work and how the state of Delaware, and other governments and partners, are developing mDL services close to launch.
The citizen engagement strategies working for government was gleaned from an analysis of over 4,000 Granicus government clients -- email, Twitter and SEO are achieving success.
Do competing interests at the federal, state and local levels threaten the 50-year old Wild and Scenic Rivers Act?
Through a new loyalty program partnership with WeGo Public Transit, Hytch, Nissan and others are rewarding ride sharing app users who take public transit in the Nashville region with transit rewards.
By following these four best digital marketing practices, a local government’s website visibility can be protected during website upgrades and migration.
NCSL’s Online Democracy Award is presented annually to a legislature, legislative chamber or caucus that offers outstanding user-friendly online democracy.
Explore the many ways local governments are changing citizen engagement models through the Internet of Things
Learn about Content as a Service in an IoT-enabled world where governments have the capabilities to share meaningful information in real-time and increase civil engagement.
A Forrester Consulting study found Zero Trust Security gives security professionals confidence to move forward on customer-driven experiences.
Jennifer Elliott from CivicReady offers local governments best practices for emergency communications on social media.