7 Habits of a Highly Effective City Clerk

What does it take to become a highly effective city clerk? Get the advice from former Des Plaines, Ill., City Clerk Gloria Ludwig.

It's the International Institute of Municipal Clerks' (IIMC) Municipal Clerks Week, and a good time to dive into the best habits of a highly effective city clerk.

Being a city clerk takes organization and dedication. Because the city clerk's office operates as a municipal public information and resource center, cultivating the best habits can make a clerk more effective at managing records, distributing information at council or administrator meetings -- and in the crucial role of running elections.

Outgoing Des Plaines, Ill., City Clerk Gloria Ludwig, who reached her two-term limit this year, offered Gov1 her seven habits of a highly effective city clerk.

"As city clerk, I am the record keeper. We keep records of minutes, ordinances, resolutions, contracts, agreements and many other documents pertinent to local government." But, there are many other duties and responsibilities of the office, she wrote.

According to IIMC, additional responsibilities typically include issuing licenses and permits, keeping community history, managing correspondence from citizens and other governmental agencies, preparing tax rolls, special assessments and budgets, providing purchasing and other services and more.

While running for re-election in 2013, Ludwig described for Des Plaines Patch how as city clerk, she stayed connected. "I stay informed of citizens’ concerns by participating in events at schools, faith-based organizations and non-profit organizations. I work with the media to ensure Des Plaines citizens receive relevant news and information," she said.

Here is Ludwig's advice on how to stay a focused and highly effective city clerk.

Habit #1: Stay Educated

Take advantage of any and all opportunities to attend educational workshops and/or conferences as well as online.

Habit #2: Affiliate with the Pros

Join and participate in professional organizations.

Habit #3: Communicate Regularly

Communicate through articles in newsletters and newspapers with constituents, and keep [residents] apprised of what’s going on and what they need to know.

Habit #4: Reach out to Communities

Participate in community organizations and projects.

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