Technology

Technology is pivotal in modernizing local and state government operations, enhancing efficiency, transparency, and service delivery. From digital infrastructure to cybersecurity, technology enables governments to better meet the needs of their communities. Staying informed about the latest technological advancements is crucial for effective governance. This directory offers articles on technology, along with related topics like Product News, which covers the latest tools and innovations that can be integrated into government services.

Lexipol named leading government technology company for second consecutive year
The Best in Biz Award recognizes the new version of Lexipol’s Cordico wellness app for first responders
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
One tech startup is looking for five cities to test how wastewater can reveal opioid abuse data on a neighborhood level.
Citizen Problem Reporter is a 311 citizen reporting app tool in ArcGIS. This video explains how cities can create and skin responsive Web-based applications for citizens to report and map non-emergency problems.
Fairlawn, Ohio, found out how to start municipal broadband, and the small town has reaped several rewards: more businesses, home value increases and a 50 percent sign-up rate.
With the Socrata acquisition, Tyler’s more than 15,000 local government clients will have the opportunity to make their vast amounts of data discoverable, usable and actionable.
The FCC may soon finalize a proposed ban that would affect 70 percent of low income people using consumer broadband subsidies to access the Internet.
Technologists present a dose of reality, based on their experience, on establishing municipal broadband Internet service. Read about six hurdles, and get their practical advice for moving forward.
Mobile County, Alabama, reduced permit lag times by expanding its enterprise information platform to include digital permitting and inspections. Key to the transition was staff trainings.
Brewster Ambulance Services will begin using Amazon Alexa to access the Massachusetts Emergency Medical Services Statewide Treatment Protocol.
GIS-based maps and citizen apps help Salt Lake City and Los Angeles become smarter cities with improved public works operations.
Boston-based voting technology startup Voatz is helping West Virginia pilot the country’s first blockchain-based mobile voting platform for overseas military.
Drones were used to map a 42-mile section of the nation’s first high-speed rail project in an active, urbanized transit corridor. Use of UAVs in place of traditional surveying brought down project costs and timelines.
NIC Chief Operating Officer Robert Knapp advises on how to focus government modernization projects so they reach the goals of your smart city journey.
These five steps can help you reach more citizens through digital and social channels, and drive them to local government websites -- the nexus for community engagement and government customer services.
NORC at the University of Chicago and its Federal and state partners developed a data-driven tool that maps socioeconomic factors underlying the opioid epidemic in hard hit Appalachian counties.
A pedestrian fatality that occurred in Tempe, Arizona, after collision with a self driving Uber is under investigation by the NTSB.
Arora Harshita -- a high school age student that developed, launched and sold a cryptocurrency tracking app -- details lessons learned and resources to help her aspiring peers get started.