Technology

Technology is pivotal in modernizing local and state government operations, enhancing efficiency, transparency, and service delivery. From digital infrastructure to cybersecurity, technology enables governments to better meet the needs of their communities. Staying informed about the latest technological advancements is crucial for effective governance. This directory offers articles on technology, along with related topics like Product News, which covers the latest tools and innovations that can be integrated into government services.

Collier County’s upgraded 911 system lets callers send text and video, with data-driven dispatch improving response times for EMS and first responders
“[The RTCC] reinforces our precision policing model: respond quickly, investigate thoroughly, identify correctly, arrest safely, prosecute successfully,” SPD Captain James Britt said
The Joliet Police Department intends to use the Axon Body 4 cams to improve communication with its community, more than 25% of which speaks a language other than English
Activity on local government social channels is increasing under the coronavirus epidemic with engagements on official city accounts skyrocketing 160% in March
At least 40 law enforcement agencies across the country have used drones in the past few months for coronavirus-related purposes
The Care19 app sends users’ location and identification data to third-party companies including Foursquare, BugFender and Google
The Collin County court held the civil proceeding on Monday as an experiment to test the viability of the technology going forward
The company will provide free 5G access to all public and nonprofit state and local fire, police and EMS agencies for 10 years
In a joint statement, the companies said their automatic “exposure notification” system is meant to augment local contact tracing efforts, not replace it
In the wake of widespread social distancing orders, many critical government tasks were transitioned online, but should this continue as restrictions are lifted?
Four strategies to protect yourself from the unsavory results of consumer identity theft
The course will be used to train thousands of contact tracers being hired by the state of New York
Working groups on digital connectivity press on as the pandemic exposes and exacerbates the digital divide; goals set and preliminary solutions discussed
Columbia’s Chief Information Officer Jim Chapdelaine shares his insight on how cities can better integrate technology for mission-critical tasks
The City of Elgin, Illinois, is using ArcGIS to help keep citizens informed about local case loads and critical services
Blackboard Learn now meets the Federal Risk and Authorization Management Program’s rigorous safety and security standards
Learn how next-generation 911 will help responders navigate COVID-19
For these technological solutions to work, citizen buy-in is key; but will they?
These new mitigation strategies help protect vulnerable people and prevent overwhelmed hospitals