Community Engagement

Community Engagement is essential for local and state government agencies aiming to build trust, encourage public participation, and ensure that policies reflect residents’ needs and concerns. Governments can foster stronger connections with their communities through outreach programs, public forums, and collaborative decision-making. This directory offers articles on community engagement and related topics like Community Development, which focuses on improving the overall well-being and sustainability of communities through targeted initiatives.

The goal is to both unite the community and lessen the police oversight group’s workload
From gathering necessities to understanding the hazards once the winds have ceased, these seven steps will ensure you are prepared for a major storm
With federal funding falling short, 5 Wisconsin cities have partnered with a local nonprofit to ensure safe voting this election cycle
From voter caging to voter suppression -- and everything in between -- we offer voter registration resources for local election officials to reference.
The city of Johns Creek developed an Alexa skill that can respond to more than 200 different questions, increasing access to open data.
Prepare for crisis response in three steps with crisis strategist Melissa Agnes. Learn how Mountain View Police and others built trust that carried them through the crisis
ICMA’s annual conference for local government professionals focused on resilience, community engagement, inclusion, workforce, smart cities and more.
Local government solutions providers attended ICMA 2018.
Emergencies require a hashtag strategy; these time-tested tips can help local governments craft their crisis communications on social media
ICMA’s annual conference for local government professionals will focus on resilience, community engagement, inclusion, workforce, smart cities and more.
Jennifer Elliott from CivicReady offers local governments five steps for creating a crisis communication plan, before emergencies happen
Miami Beach had to move on climate adaptation with streets flooding on sunny days. ULI convened a panel and gave the city a report on what could be better.
Find out how mobile driver’s licenses work and how the state of Delaware, and other governments and partners, are developing mDL services close to launch.
The citizen engagement strategies working for government was gleaned from an analysis of over 4,000 Granicus government clients -- email, Twitter and SEO are achieving success.
Do competing interests at the federal, state and local levels threaten the 50-year old Wild and Scenic Rivers Act?
Through a new loyalty program partnership with WeGo Public Transit, Hytch, Nissan and others are rewarding ride sharing app users who take public transit in the Nashville region with transit rewards.
By following these four best digital marketing practices, a local government’s website visibility can be protected during website upgrades and migration.
NCSL’s Online Democracy Award is presented annually to a legislature, legislative chamber or caucus that offers outstanding user-friendly online democracy.