By Michael Beshears, American Military University
Being an effective manager is critical in all professions, but it is especially important for those working in the various fields associated with public safety. Police officers, firefighters, and emergency medical service personnel require people who have the tools and skills to be top-notch managers and leaders. What does it take to be a leader in public safety?
Management and leadership is a craft that demands specific tools. However, quality managerial tools are not forged easily. It takes hard work, diligence and dedication to improve one’s knowledge, skills and understanding of people. Such tools are forged through education, an empathetic understanding of people (an ability to step into the shoes of another person, aiming to understand their feelings and perspectives, and to use that understanding to make good managerial decisions in the best interest of the subordinate and the organization), and of course hands-on experience.
A Master Mechanic’s Toolbox
Let us use the following analogy to further explain my toolbox of management concept. A master mechanic’s toolbox is organized and contains several tools. When the master mechanic examines a needed repair he/she does so with the exact tool or tools required. The true master mechanic seldom, if ever, has to return to one’s toolbox, because a real master knows the specific tool needed. This requires education, experience, and understanding of one’s craft.
Full Story: Public Safety Leadership: What it Takes to be a Top-Notch Manager