Technology

Technology is pivotal in modernizing local and state government operations, enhancing efficiency, transparency, and service delivery. From digital infrastructure to cybersecurity, technology enables governments to better meet the needs of their communities. Staying informed about the latest technological advancements is crucial for effective governance. This directory offers articles on technology, along with related topics like Product News, which covers the latest tools and innovations that can be integrated into government services.

A recent AI misstep by a police department shows why public safety agencies need clear, enforceable AI policies
The Desk Trooper Program allows drivers to work remotely with an FHP trooper if they get into a minor crash on Central Florida Expressway Authority’s 125 miles of tolled roads
The civilian oversight body approved an updated policy allowing drones to be used in more situations, including calls for service, high-risk incidents and large-scale events
The nomination for the 2024 Business Intelligence Group award focused on the Cordico wellness app
Lexipol named leading government technology company for second consecutive year
The Best in Biz Award recognizes the new version of Lexipol’s Cordico wellness app for first responders
Cellphone carriers are now required to send first responders based on the location of the caller, rather than the nearest cell tower
The Chula Vista PD was taken to court after it withheld all drone footage under a California Public Record Act exemption that allows investigative material to remain confidential
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
U.S. Fire Administrator Dr. Lori Moore-Merrell presided over the event that focused on current problems in the fire service
San Diego would be the first city in the county to battery storage and disposal
What makes it difficult to guarantee communications access to local government operations – and what technologies are available to help?
Hawaiian Electric President Shelee Kimura acknowledged the company’s downed power line cause the first fire
The AskRail program gives dispatchers information on train contents and provides FFs with hazmat training additional chemical details
Maui County officials sent alerts to cellphones, television and radio stations, but it is unclear if it was before widespread power, cellular outages
San Francisco Fire Department Chief Jeanine Nicholson presented regulators 55 written reports of the robotaxis interfering with emergency response
Hayward dispatchers and public safety personnel are having to track calls using pen and paper
Hayward dispatchers and public safety personnel are having to track calls using pen and paper
Cyber attacks are increasing; the federal government and many states are fighting back with cybersecurity grants