Public Safety Software

Public Safety Software helps local and state government agencies manage emergency response, law enforcement, fire services, and EMS operations. This topic covers applications for dispatch, incident reporting, records management, and analytics to improve efficiency, accuracy, and coordination. The right software solutions support faster decision-making, enhance situational awareness, and ensure compliance with reporting standards. Related content on Technology & IT explores the infrastructure that supports these systems. Explore articles on product features, integration strategies, and best practices for selecting and implementing public safety software.

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Exacom’s adaptable solution replaced an outdated system, overcoming technical and scheduling challenges
Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage
The Oklahoma City Police Department is one of a handful to experiment with Axon’s Draft One, which uses an AI chatbot to produce the first drafts of incident reports