Harnessing volunteers; a lesson straight from Hawaii

When the road to a Hawaiian park was damaged, the state pegged long-term repairs at $4 million and balked. Local residents took over, and made the repairs themselves. In eight days. Details and examples of harnessing local volunteers are inside.

What Happened?

A key road providing entry to a state park in Hawaii had been closed due to flooding. With livelihoods at risk, local businesses and surfers rolled up their sleeves and fixed it themselves. In eight days.

Backstory

Polihale State Park on Kauai is a stunning beach park that is difficult to access. After flooding knocked out the only access road, the state’s Department of Land and Natural Resources assessed the damaged and put a $4 million price tag on repairs; that was money the department din’t have.

Without road repair, the state park would have likely been closed through at least the summer of 2013. Local surfers and businesses reliant on the state park felt two years would be too long to wait; the owner of a kayak tour business in the park saw bankruptcy on the horizon.

Action Plan

The owner of the kayak business teamed up with a local surfer, and together they harnessed volunteers, who provided enough labor and machinery to start the repairs in March. This required bridge building, reconstructing bathroom facilities, and the use of heavy machinery to clear miles of flood damaged roadways. In eight days the construction was complete.

Lessons

Local governments need to find ways to harness local volunteers, whose passion and livelihoods often make great things happen. Gov1 has covered this phenomenon, with articles about volunteers in Los Angeles and towns in Minnesota, which demonstrate how municipalities can actually volunteers achieve complemetary goals.

Dig Deeper

CNN’s original coverage of the volunteer work to repair Polihale can be found here. You can also visit the official Web site for the park.

To see how some cities are actually harnessing and managing volunteer workforces, review these operational and policy examples:

Some communities even honor or present awards to volunteers, which encourages participation and highlights programs:

And finally, we have aggregated sample volunteer award nomination forms, in the event that Gov1 readers want to create their own programs and use existing forms as templates: