Crisis Communications

Crisis Communications helps local and state government agencies deliver accurate, timely, and consistent information during emergencies, public safety incidents, and other high-impact events. This topic covers planning, media coordination, communication platforms, and public messaging strategies to keep communities informed and reduce misinformation. Effective crisis communications support coordination across agencies and build public trust. Related content on Communications explores broader tools and methods for sharing critical information. Explore articles on best practices, technology solutions, and policies that strengthen crisis communication capabilities for government organizations.

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Great Lakes region ECCs lead adoption of new protocol to guide dispatchers in handling suicidal callers