Community Engagement

Community Engagement is essential for local and state government agencies aiming to build trust, encourage public participation, and ensure that policies reflect residents’ needs and concerns. Governments can foster stronger connections with their communities through outreach programs, public forums, and collaborative decision-making. This directory offers articles on community engagement and related topics like Community Development, which focuses on improving the overall well-being and sustainability of communities through targeted initiatives.

The federal Election Assistance Commission offers 7 key to-do items for local governments and election commissions
Citing virus concerns, Gov. Gavin Newsom announced on Friday that every voter in the state would be receiving a November ballot by mail
The City of Elgin, Illinois, is using ArcGIS to help keep citizens informed about local case loads and critical services
The city of Rancho Cordova’s new public portal is on the cutting edge of website accessibility requirements all local governments will soon face.
Columnist Derek Porter explores North Carolina’s initiative to update agency websites to help local leaders become user-focused digital governments.
A 3-year ICMA study determines that local governments must engage residents to transform distressed neighborhoods.
The Rejjee app can help people get their stolen bikes back, and it has the potential to reduce thefts fueling online sales.
Boston’s website content manager advises on how to approach migrating existing content to a new website, and offers some tips on moving the process forward.
Hong Kong police department’s youth and senior outreach programs officials visit Austin, Texas to observe counterparts.
Rather than rush to ordinance, one Wisconsin mayor decides to see what happens when he calls for a one-month plastic bag boycott.
See how the city of Philadelphia, Pa. is using technology to improve communication with city residents.
From broadband access to computers and training, there are grants out there to get everyone logged into the digital world.
With an open data platform, there are virtually endless ways for cities to connect with residents.
The city of Bakersfield, Calif. has launched a new, full-service website that is customizable for residents, easy-to-use for visitors, and completely interactive with a mobile app.
Culver City, Calif. has a new animated voting mascot, Birdee, a non-partisan poll worker, reaching out to voters via social media.
Unexpected superheroes coordinate illegal dumping response in Lima, Peru.
The city of Boston is using a popular Facebook meme to call out use of “space savers” during snow events.
Amid police force controversies, many municipalities are strengthening their community policing efforts with increased resources and new strategies
State and local emergency management agencies are looking for new ways to monitor and use information posted on social media