Technology

Technology is a ubiquitous part of life in the 21st century, and governments have no choice but to keep pace. In our Technology section, we feature information on digital modernization, smart city initiatives, cybersecurity and community engagement applications that can help municipal agencies improve both the security of local government operations and the safety of communities and public resources.

Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
U.S. Fire Administrator Dr. Lori Moore-Merrell presided over the event that focused on current problems in the fire service
San Diego would be the first city in the county to battery storage and disposal
Gain efficiencies and enhance your budgeting process with a modern budgeting technology
NG911 technology breaks down borders and removes the roadblocks that hinder responders from doing their job – saving lives
Through the Infrastructure Investment and Jobs Act, local government organizations can take advantage of several grant programs for broadband access
Download your free guide to technology and grants funding to help schools increase campus safety, as well as access for remote learners
“Cyber actors are looking for this opportunity. They see vulnerability,” said Indiana’s cybersecurity program director
What3words has made it possible to locate any place on earth in just three words, and PSAPs are taking notice
Be sure to prepare your budget, outline financial need and gather qualitative and quantitative examples that demonstrate the need for funding
A CAD-to-CAD network adds the most value to agencies during catastrophic events, where saving seconds could make the difference in how many lives are saved
The new Akron law goes further than any in Ohio when it comes to the timely release of use-of-force videos
Using planes to surveil the city, a crime-fighting tool, is akin to a warrantless search, the court said
Preventing ransomware attacks is possible; our expert panelists offer several best practices your agency can follow to help reduce risk and mitigate potential issues
Payments could encourage additional attacks and victims still may not automatically get back their data, said FBI Director Christopher Wray
This wasn’t the first time hackers infiltrated the agency’s computer systems; hackers seized control of the police dispatch system and other data in 2018
“It’s fear-mongering politics at its worst,” said Jonathan Thompson, CEO of the National Sheriffs’ Association
Law enforcement agencies would do well to heed drug trafficking’s technology-driven distribution systems
The malware attack forced the district to cancel both in-person and virtual classes Monday