Fees for Bangor’s Excessive Nonemergency Calls

Four to eight nonemergency calls per year will result in a $25 fee for each firetruck, ambulance or other emergency vehicle, Bangor, Maine, has decided.

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BANGOR DAILY NEWS

By Nick McCrea

BANGOR, Maine — The Bangor City Council is expected to decide whether to institute new fees aimed at cutting down the number of repetitive, unnecessary calls for emergency help during a meeting Monday night.

Last year, one Bangor resident called for emergency assistance 171 times. Another person called first responders to their home only to ask the firefighter to hand them an out-of-reach TV remote control. Those are just a couple examples Bangor fire Chief Tom Higgins has cited as part of a trend of growing numbers of unnecessary calls for emergency services.

Deploying an ambulance, firetruck or both to calls like this can be costly. When a person isn’t transported to the hospital, the fire department can’t bill an individual or their insurance for the service, meaning they swallow the cost. In addition, these calls can tie up EMTs and prevent them from responding to a real emergency.

Under the proposed fee structure, individuals who call three or fewer times for a nonemergency in a one-year span won’t be charged any fee. Calling four to eight times in a year leads to a $25 fee for each firetruck, ambulance or other emergency vehicle that responds. Nine or more requests in a year will result in a fee of $125 per responding vehicle.

Read the full story on the Bangor Daily News website.

Bangor council then approved the fees.